This warranty applies only to products installed by Concept Wraps Inc. This warranty is not transferable.
Concept Wraps Inc offers the following warranty: gloss and satin wrap film 2 years (horizontal panels), 3 years (vertical panels) – matte, chrome, and textured 1 year.
Paint Protection Film clear gloss 3 years and 2 years for the rest.
Colour Change Films have an expected lifetime between 3 and 7 years, and Paint Protection Film has 10 years to lifetime.
Our warranty covers defects in materials and or installation. This includes the replacement of failed materials and the removal and re-installation of new film. This warranty does not cover damage to the wrap or graphics caused by and or due to: negligence, misuse, accidents, road damage, improper washing, wear and tear, mother nature, scuffs, dings, fuel spills, stone chips and other physical or chemical damage, failure to follow the vehicle care instructions.
This warranty does not cover failures due to pre-existing damage on the vehicle of any kind and it is only valid for original OEM painted surfaces in good condition.
This warranty does not cover lifting caused by multiple layers of film.
Concept Wraps is not liable for any emblems damage during the removal nor paint damage by removal of existing film or vinyl unwrapping.
Parts installed with double-sided tape might come loose or fall and it is not covered by warranty. We use the best tape in the market, 3M VHB, but water, heat, cold and debris can still make it fail.
All claims must be made within the warranted period and are subject to approval by Concept Wraps.
In case of a warrantable failure, Concept Wraps’ responsibility is limited solely to repairing or replacing the defective wrap or graphics. Some colours fade faster than others, and a new film might be slightly different, so a perfect match cannot be guaranteed.
Materials used in warranted repairs will carry the same warranty coverage as the materials they replace; however, the expiration dates will remain the same as the original wrap.
This warranty is the unique warranty made by Concept Wraps with regard to our vehicle wrapping services, with no other warranties expressed or implied.
In case you notice anything wrong, please contact us immediately to prevent further damage.
For any claims, you will need to show the invoice you received after the job was paid
Privacy Policy
1. Introduction
At Concept Wraps, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us through advertising forms, including LinkedIn Lead Gen Forms.
2. Information We Collect
We may collect the following personal information when you submit a form or contact us:
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Name
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Email address
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Phone number
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Company name
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Job title
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Fleet or vehicle-related details
We collect this information with your consent to provide quotes, respond to inquiries, and deliver our services.
3. How We Use Your Information
We use the personal information you provide for purposes such as:
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Responding to quote requests
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Contacting you regarding our services
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Sending follow-up emails or updates about your inquiry
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Improving our marketing and customer service efforts
We do not sell or rent your information to third parties.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and only accessible by authorized personnel.
5. Third-Party Services
We may use tools like Google Ads, LinkedIn Ads, and website analytics services that may collect limited technical data (e.g., browser type, pages visited). These tools help us improve our advertising performance and user experience.
6. Your Rights
You have the right to:
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Request access to your personal data
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Correct or update your information
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Withdraw consent at any time
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Request deletion of your data (where applicable)
To make a request, please contact us at:
📧 info@conceptwraps.ca
📞 416-806-9988
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Concept Wraps Inc.
Burlington, Ontario, Canada
Email: info@conceptwraps.ca
Phone: 416-806-9988
